Assessment FAQs

Assessment Frequently Asked Questions (FAQs)

COVID-19

Buying a Home?

Selling a Home?

I am moving from one house in Highlands Ranch to another, does my account number stay the same?

No, your account number is based on the property address. All account numbers start with the letters CUS and have 4 or 5 digits, ex: CUS75309. Your account number will be on all correspondence from the Assessments office. You can also email [email protected] and we will respond with your account number, please make sure to include your address in your email.

Invoices/Statements

Payments

Important: include your account number on ALL payments

Balances: Zego, the online payment system, does not show current balances. Please refer to your latest statement/correspondence or email [email protected] for your current balance.

More Assessment Information

Questions? Please email the assessments office, [email protected] or call the main assessments line, 303-471-8815. Please allow 48 hours for a response due to high email and call volumes.

Note: Assessments may be paid online with Zego using a computer. Currently, paying via mobile device is not available.

We are working diligently to provide a clean, safe environment for you, but with all things related to COVID-19 there is inherent risk. It is up to you to choose to use the HRCA amenities, knowing that you assume risk when gathering with other people and visiting other facilities.